Privacy Policy

SuGanta Privacy policy


At SuGanta, we are committed to respecting your online privacy and recognize the importance of appropriate protection and management of any personally identifiable information you share with us.
This Privacy Policy (“Policy”) governs our website available at SuGanta.com and our related services (collectively, the “Platform”). The Policy outlines how SuGanta collects, uses, discloses, and transfers personal data of users while browsing the Platform or availing specific services therein (the “Services”).
This Policy describes how we process the personal data of all users of our Platform or Services, including buyers, renters, property owners, dealers, brokers, and website visitors.
“Personal Data” refers to any information related to an individual that allows that person to be identified either directly or indirectly.
By providing your consent to this Policy, either on the Platform or through other means, or by accessing the Platform and Services, you agree to the Company’s processing of your Personal Data in accordance with this Policy. Where required for distinct purposes, we seek your explicit consent separately on the Platform or through other communication channels.
At SuGanta, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you use our website, www.SuGanta.com, or interact with our services. By accessing or using our site, you agree to the terms outlined in this policy.

1. Personal Data We Collect

We collect and process various types of personal data to deliver, personalize, and improve our services. The categories of data we collect include:

  • Contact Information: This includes your name, email address, phone number, and postal address. We collect this data when you sign up for an account, contact us for support, or submit an inquiry.
  • Browsing Data: We automatically collect data related to your interactions with our website. This includes your IP address, browser type, operating system, and the pages you visit on SuGanta.com. We also track your browsing behavior, including how you navigate our site, your search preferences, and interactions with property listings.
  • Location Data: If you enable location services on your device, we collect geolocation data to provide relevant property listings based on your current location. This helps us enhance your browsing experience by offering location-specific recommendations.
  • Property Preferences: We collect data about your search criteria and property preferences, such as the types of properties you are interested in, saved listings, and your interactions with specific property pages. This allows us to tailor our services to your needs.
  • Transactional Data: When you make inquiries, payments, or service requests through our website, we collect and store relevant transactional information. This includes payment details, billing information, and any interactions related to booking or purchasing properties.

2. Personal Data We Collect

We use your personal data for the following purposes:

  • Service Delivery: We use your personal information to provide you with access to our website and to deliver services that are tailored to your preferences, such as property recommendations and search results.
  • Communication: Your contact information is used to respond to inquiries, process requests, and provide important updates about your account, listings, or other activities related to our platform. We may also send you promotional communications, newsletters, or offers, but only with your consent.
  • Personalization and Analytics: We analyze your browsing and transactional data to understand user behavior and improve the performance of our website. This allows us to offer a more personalized experience by recommending properties that match your preferences.
  • Legal Compliance and Security: We may process your data to comply with legal obligations, such as responding to lawful requests or enforcing our terms of service. Additionally, we use your data to detect and prevent fraud, ensure the security of our platform, and protect your data from unauthorized access.

We are committed to using your personal data responsibly and ensuring that it is handled in a secure and confidential manner.

3. Cookies

Our website uses cookies to enhance your experience and gather important data about your interactions with SuGanta.com. Cookies are small text files that are placed on your device and allow us to track user activity and preferences. There are different types of cookies that we use:

  • Necessary Cookies: These cookies are essential for the basic functionality of our website. They enable features such as user login, account security, and access to restricted areas.
  • Performance Cookies: These cookies help us analyze how users interact with our website. They provide us with insights into website performance, allowing us to identify areas that need improvement.
  • Targeting and Advertising Cookies: These cookies track your browsing behavior to show you personalized ads that are relevant to your interests. They also help us measure the effectiveness of our advertising campaigns.

4. Who We Share Your Personal Data With

We take your privacy seriously and do not sell your personal data to third parties. However, in certain circumstances, we may share your data with trusted third parties to ensure the smooth operation of our services. These include:

  • Service Providers: We work with third-party service providers to support our website operations, process payments, analyze data, and assist with marketing activities. These providers are bound by strict confidentiality agreements and are only allowed to use your data for the specific purposes we assign to them.
  • Legal Authorities: In some cases, we may be required by law to share your personal data with government authorities, regulators, or courts. This may occur in response to legal requests, court orders, or to protect our legal rights and comply with our obligations.
  • Business Partners and Advertisers: With your consent, we may share your information with business partners and advertisers to provide you with relevant services, promotions, or offers. These partners are also required to follow stringent data protection practices.

Any sharing of personal data is done in compliance with applicable data protection regulations and under secure conditions.

5. User Rights

You have certain rights regarding the personal data we collect and process about you. These rights include:

  • Right to Access: You have the right to request a copy of the personal data we hold about you and how it is being processed.
  • Right to Rectification: You can request that we correct any inaccuracies in your personal data or complete any incomplete information.
  • Right to Erasure: In certain situations, you may request that we delete your personal data, such as when it is no longer necessary for the purposes for which it was collected.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data in specific circumstances.
  • Right to Data Portability: You have the right to receive a copy of your data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
  • Right to Object: You can object to the processing of your personal data for direct marketing purposes or in other situations where your rights outweigh our legitimate interests.

6. Storage and Protection of Personal Data

We implement advanced security measures to ensure the protection of your personal data. These measures include encryption, firewalls, secure servers, and access controls designed to protect your data from unauthorized access, alteration, disclosure, or destruction. Our team continuously monitors these security protocols to maintain the highest level of data integrity and confidentiality.

7. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with legal, regulatory, or operational requirements. Once your data is no longer required, we will securely dispose of it in accordance with our data retention policy.

8. Third-Party Websites, Apps, and Services

Our website may include links to third-party websites, apps, or services. Please be aware that this Privacy Policy does not apply to those external platforms, and we are not responsible for their data collection practices. We encourage you to review the privacy policies of any third-party sites you visit before sharing your personal information.

9. Children

SuGanta.com does not knowingly collect or solicit personal data from children under the age of 18. If we discover that we have collected personal data from a child without verified parental consent, we will promptly take steps to delete the information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, services, or legal obligations. Any updates to this policy will be posted on this page with a "Last Updated" date. We encourage you to regularly review this page to stay informed about how we protect your privacy.

11. Grievance Redressal

If you have any concerns or complaints regarding this Privacy Policy or our data handling practices, please contact our Grievance Officer:
www.SuGanta.com

We are committed to addressing your concerns and resolving any privacy-related issues promptly and in accordance with applicable laws.
This Privacy Policy helps us ensure that your personal data is handled responsibly and transparently. If you have any further questions or feedback, please feel free to reach out to us at www.suganta.com. And call us at +91 931 961 3301